Ticket Policy

The Legendary Coyote Store | Gail, Texas

At The Legendary Coyote Store, we're committed to providing memorable live music experiences for everyone visiting Coyote Country.

Please review the following ticket policy before purchasing admission to our concerts and events.

1. All Ticket Sales Are Final

All ticket purchases are final and non-refundable, except where otherwise required by applicable law.

This policy applies to all Coyote Store concert admission purchases, including individual tickets, reserved seating, table packages, and season passes.

Customers are encouraged to confirm their event date, seating arrangements, and ticket selections before completing a purchase.

2. Rescheduled Concerts

Occasionally, a concert may need to be moved to a different date.

If a concert is rescheduled:

• Previously purchased tickets will remain valid for the new concert date.
• Customers who are unable to attend the rescheduled date may request ticket credit toward admission to another Coyote Country concert.
• Customers must contact The Coyote Store directly to arrange their credit.

Ticket credits are subject to the expiration terms outlined below.

3. Cancelled Concerts

If a Coyote Country concert is cancelled and will not be rescheduled, customers with valid tickets may receive one replacement admission to another Coyote Country concert for each eligible admission to the cancelled event.

Replacement admission must be arranged directly with The Coyote Store and is subject to availability.

Ticket credits expire on December 31 of the calendar year in which the original concert was scheduled to take place.

Credits have no cash redemption value under this policy, except where otherwise required by law.

4. Season Passes and Ticket Packages

Season passes and multi-admission ticket packages are subject to this policy, including the non-refundable purchase terms.

If a concert included in a season pass or ticket package is cancelled or rescheduled, please contact The Coyote Store directly to arrange any applicable replacement admission or credit.

The handling of individual admissions within a season package may depend on the type of pass or package purchased.

5. Ticket Transfers

Ticket transfers are permitted.

Customers may transfer tickets to another person. However, the person receiving the transferred ticket must contact The Coyote Store by phone to arrange for the ticket or applicable credit to be redeemed.

Transfers do not extend ticket-credit expiration dates or change the original admission terms.

6. Weather-Related Changes

Coyote Country concerts may be affected by severe weather or other circumstances beyond our control.

If a concert is cancelled or rescheduled due to weather, the same cancellation and rescheduling policies outlined above will apply.

Weather conditions alone do not automatically qualify a customer for a refund or ticket credit if the concert proceeds as scheduled.

7. Missed Concerts and No-Shows

Customers who do not attend a scheduled concert are considered no-shows.

No refunds, replacement admissions, or ticket credits will be issued for missed concerts or no-shows.

We encourage guests to verify concert dates and times and make travel arrangements in advance.

8. Redeeming Ticket Credits

To redeem a ticket credit, customers must contact The Coyote Store directly.

Our team will help arrange admission to another eligible Coyote Country concert.

Credits must be redeemed for eligible concerts occurring no later than December 31 of the original concert year. Unused credits expire after that date.

Replacement admission and seating arrangements are subject to availability.

9. Third-Party Ticket Purchases

Tickets purchased through authorized third-party platforms, including Outhouse Tickets, may also be subject to the ticket provider's applicable terms and conditions.

Optional ticket protection or insurance products, when available and purchased, are governed by the terms of their respective providers.

Nothing in this policy limits any rights or remedies provided by applicable law.

10. Questions or Assistance

If you have questions about your tickets, need assistance with a transfer, or wish to redeem credit for a cancelled or rescheduled concert, please contact us.

The Legendary Coyote Store

Gail, Texas

Phone: (806) 756-4330

Email: CoyoteCountryStore@gmail.com

Online: Contact Us

We appreciate your understanding and look forward to welcoming you to Coyote Country!